Latest News from the crematorium

Latest news and Coronavirus (COVID-19) updates from the Crematorium will be added on this page:

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Coronavirus update: 30th March 2020 - Book of Remembrance Room closed

Following government guidelines, relating to the spread of Coronavirus, Worthing Crematorium will be closing the Book of Remembrance Room from Monday 30th March 2020 until further notice.

However, should you wish to view an entry in the online Book of Remembrance please click the link below:

We apologise for any inconvenience this may cause and thank you for your understanding during this difficult time.

Thank you all for your continued support and if you need any further assistance please do not hesitate to make contact:

Best wishes,

Kate Greening
Bereavement Services Manager, Adur & Worthing Councils

You can also find out more about the Coronavirus using the links on the Adur & Worthing Councils' website.

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Coronavirus update: 27th March 2020 - Easter opening times and changes from April

The Bereavement Services team has been very busy behind the scenes to maintain the best possible service during these unprecedented times.

As you will appreciate, there have been some amendments that we have adopted to follow government guidance including reduced attendances for services and social distancing, but we have also made some changes to try and help increase our capacity and help reduce wait times for services and also create a provision for those that cannot attend.

To this end we have made a couple of small changes that will take effect from April:

  • We will remain open on Good Friday and Easter Monday for services and Direct Cremations - please contact the Crematorium for available times
  • Due to the reduced attendances at services we will provide a service recording free of charge for families. Our audio visual provider is unfortunately unable to provide a webcast but can create a recording of the service (available as a downloadable digital link) in the days following the service. If you would like this added to your service please consult your funeral director or contact the crematorium for more information.

Thank you all for your continued support and if you need any further assistance please do not hesitate to make contact:

Best wishes,

Kate Greening
Bereavement Services Manager, Adur & Worthing Councils

You can also find out more about the Coronavirus using the links on the Adur & Worthing Councils' website.

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Coronavirus update: 24th March 2020 - Attendance at Burials and Cremations advice; and Collecting Ashes

Attendance at Burials and Cremations advice:

In the ongoing delivery of services to the bereaved Burial and Cremation Authorities adopt a risk based approach taking into account government advice, vulnerable groups and the importance of protecting the key workers outlined in recent government advice.

In considering reducing the transmission of the coronavirus through gatherings at funeral services in chapels you must consider limiting attendees to the immediate family only:

  • Spouse/Partner
  • Parents/carers
  • Brothers/Sisters
  • Children (and partners)

Collecting Ashes:

In the update of the 18th March 2020, I advised that ashes are to be collected from the reception by using the video phone to contact us.

With effect from 25th March 2020, funeral directors and the bereaved will need an appointment to collect the ashes in order for us to have them ready in a timely manner. You can contact us on:

In this fast moving situation it may be necessary to update this advice in the coming days. As soon as the Government issues further advice we will inform you of any new requirements.

Best wishes,

Kate Greening, Bereavement Services Manager, Adur & Worthing Councils

You can also find out more about the Coronavirus using the links on the Adur & Worthing Councils' website.

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Coronavirus update: 23rd March 2020 - Advice to families about attending a funeral service

Hello,

I hope you are keeping as well as possible.

My team is getting a lot of phone calls about what is allowed at the Crematorium.

The government has now introduced stricter measures on social distancing, and things are likely to get even stricter in the coming days and weeks.

The major organisations representing funeral directors and cemeteries and crematoria are currently advocating a risk based approach to attendance at funerals, based on Government advice about gatherings.

I am recommending that if you are having a funeral service with us you follow these additional practices:

  • Please stay in your car or outside the building until it is time to enter the chapel
  • Please avoid using the waiting room
  • Please do not touch the chapel door handles, allow our staff to do this
  • Please do not shake hands or touch the surfaces or coffin
  • Please do not discard tissues or personal items
  • If you use the toilet facilities please ensure you wash your hands for 20 seconds
  • Please ensure you socially distance yourself from other people
  • If you need to contact our team while on site, please use the video phone at office reception

There is currently no ban on gatherings, so funerals can still take place. Where funeral ceremonies are to take place in a chapel, families are advised to consider restricting attendance to close family and friends only so as to minimise the number of people in a relatively small space.

Families should also be advised to follow the Government's advice to stay home for 14 days if they show symptoms or live with somebody who is showing symptoms. Those over 70, with an underlying health problem, or pregnant are particularly encouraged to take this advice. This may mean they have to miss the funeral, or hold the funeral, or have a memorial service at a later date. For more information please visit the Government's website using the link here.

Worthing Crematorium offers a webcasting service that will be available for free during the virus outbreak to enable those who can't attend the funeral service in person to watch it online or at a later date.

The guidance is subject to change as the situation develops. Please keep an eye on our website and keep in touch with your funeral director, they are up to date with the latest news from us. Please speak to them in the first instance about your service.

Best wishes,

Kate Greening
Bereavement Services Manager, Adur & Worthing Councils

You can also find out more about the Coronavirus using the links on the Adur & Worthing Councils' website.

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Coronavirus update: 18th March 2020 - General information

Funeral services at all our sites will continue and we will be implementing social distancing.

We are still working through these processes so please bear with us as we adjust.

We have now socially distanced the team at the Crematorium and Cemeteries. Access to our working spaces, including the Worthing Crematorium reception will be restricted.  Please use the video phone at the office reception to speak to us when you are at the Crematorium. 

The public spaces, ie The Chapels, waiting rooms, toilets and book of remembrance, are open as usual and will be cleaned and sanitised throughout the day.

Crematorium:

  • Dropping papers off: For funeral directors please drop papers in the ordinary letter box. You can call us to let you know you have done this via the video phone.
  • Collecting papers: For funeral directors a 'Papers Collection Box' has been installed by our letterbox at reception, we will leave any papers to be collected here.
  • Collecting ashes: For funeral directors and the bereaved please call us on the video phone at main reception - see also 24th March update above.
  • Checking music for services - For funeral directors and celebrants/ministers it’s business as usual in the Chapels with the exception of access to music rooms being restricted. Please check your music in the appropriate vestry.
  • Coffin checks: All coffins need to have a visible name plate that can be checked without the need to open the hearse or move flowers.  

Cemetery:

  • Chapel Services: It's business as usual at Durrington Chapel. Communication with Chapel Attendant / Cemetery Operatives must be done at a respectful distance (6 feet / 2 metres).
  • Graveside: Immediate family only to be in the vicinity and must keep a respectful distance.
  • Cemetery staff will return to back fill the grave only once the funeral party have left the section. Cemetery Operatives will be present but at a discreet distance. The deceased will not be left unattended at any time.

Your contribution in helping us carry out our work is really important and will help us all keep everyone safe by following these instructions. I thank you in advance for your help in doing this.

We are working flat out to keep everything running smoothly and also looking to increase capacity in the coming weeks. I please ask you to be patient and understanding with us and we will do the best we can. This is new territory for us all.

Best wishes,

Kate Greening, Bereavement Services Manager, Adur & Worthing Councils

You can also find out more about the Coronavirus using the links on the Adur & Worthing Councils' website.

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